Draft — please review with a qualified advisor before go-live.
Returns
We accept returns of unopened, unused products within 14 days of delivery, in line with UK Consumer Contracts Regulations 2013. Opened chemical containers cannot be returned for safety and regulatory reasons.
How to request a return
Contact us with your order number and reason for return before sending anything back.
Refunds
Approved refunds are issued to the original payment method within 14 days of us receiving the returned item.